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+44 2034799949
Effective Date: 21 July 2025
Company Name: Peaceful Care Ltd
Website: https://peacefulcare.co.uk
Contact Email: info@peacefulcare.co.uk
Phone Number: +44 7960 106602
Peaceful Care Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
We are registered in England and Wales and operate in accordance with the UK GDPR and the Data Protection Act 2018.
We may collect and process the following types of personal information:
Personal identification information (e.g. name, email, phone number, address)
Health and medical information (when provided in the context of care services)
Emergency contact details
Banking details (for invoicing and payment processing)
Website usage data (IP address, browser type, pages visited, etc.)
We collect information when you:
Fill out a contact form
Apply for care or job opportunities
Call, email, or message us
Visit and interact with our website
We use your personal data for the following purposes:
To provide domiciliary care and support services
To assess care needs and develop personalised care plans
To contact you regarding your enquiries, bookings, or care arrangements
For recruitment and employment purposes
To comply with legal and regulatory obligations
To improve our services and website functionality
We only process your personal data when we have a lawful basis, such as:
Consent – when you have explicitly agreed to us processing your data
Contract – where processing is necessary for a contract or service agreement
Legal obligation – where we must comply with the law
Vital interests – in situations where someone’s life is at risk
Legitimate interests – for running and improving our care services
We do not sell or rent your personal data to third parties. We may share data with:
Healthcare professionals or emergency services (when necessary)
Local authorities or regulatory bodies (e.g. CQC, NHS)
Our trusted service providers (e.g. payroll or IT support) under strict confidentiality
Law enforcement if required by law
All third-party service providers are required to adhere to data protection regulations.
We have implemented appropriate physical, technical, and organisational security measures to protect your personal data against loss, misuse, or unauthorised access.
Your data is stored securely and access is limited to only those who need it for the purposes described in this policy.
We will retain your personal data only as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Care records are typically retained in accordance with NHS and CQC guidelines.
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request erasure (“right to be forgotten”) in certain circumstances
Object to or restrict processing
Request data portability
Withdraw consent (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at info@peacefulcare.co.uk.
Our website may use cookies to enhance user experience and analyse website traffic. You can choose to accept or decline cookies through your browser settings.
A full Cookie Policy is available [on request or on our website].
We may update this policy from time to time. Any changes will be posted on this page with a new “Effective Date.” You are encouraged to review this policy regularly.
If you have any questions or concerns about how your data is handled, please contact:
Peaceful Care Ltd
Email: info@peacefulcare.co.uk
Phone: +44 7960 106602
Website: https://peacefulcare.co.uk
Copyright© 2025 Peaceful Care Ltd. All right reserved.
